{"product_id":"hana-umami-blue-cartridge-exchange","title":"Hana Umami Blue Cartridge Exchange","description":"\u003cp\u003eHana cartridges aren't cheap, and sh*t happens. A worn stylus, a bent cantilever, a snapped one, the cat got curious. We get it. Trade in your worn or damaged Hana and we'll send you a brand-new Umami Blue for less: $751 off retail when you send in the same model, $501 off when you send in any other Hana. You send the old cartridge back, we send a new one out. It's a hell of a deal.\u003c\/p\u003e\n\u003ch5\u003eHow it works\u003c\/h5\u003e\n\u003col\u003e\n\u003cli\u003eBuy this trade-in. Pick Like for Like or Trade Up, then your packaging option, above.\u003c\/li\u003e\n\u003cli\u003eMail your old Hana to our Chestertown showroom (or drop it off in person).\u003c\/li\u003e\n\u003cli\u003eIn around a week your brand-new Hana Umami Blue will ship to you.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eLike for Like or Trade Up\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eLike for Like, 30% off.\u003c\/strong\u003e Send in a Hana Umami Blue and your new Umami Blue is $751 off retail.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTrade Up, 20% off.\u003c\/strong\u003e Send in any other Hana model, like an ML or an SL MK II, and your new Umami Blue is $501 off retail. Choose Trade Up in the options above. Worn or damaged is fine here too.\u003c\/p\u003e\n\u003cp\u003eTrading in a cartridge from another brand? \u003ca href=\"\/pages\/contact\"\u003eContact Mike\u003c\/a\u003e and he'll work it out with you.\u003c\/p\u003e\n\u003ch5\u003eTwo ways to handle the packaging\u003c\/h5\u003e\n\u003cp\u003e\u003cstrong\u003eI'll provide my own packaging.\u003c\/strong\u003e Package the cartridge well, use the original box if you still have it, then ship it to our Chestertown showroom.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eListening Room Packaging at $19.95.\u003c\/strong\u003e We'll ship you a box with a prepaid return label inside. Open it, follow the instructions for safely packaging your cartridge, then drop the box at any USPS location.\u003c\/p\u003e\n\u003ch5\u003eWhat qualifies as a cartridge trade-in\u003c\/h5\u003e\n\u003cp\u003eAny worn or damaged Hana cartridge. Normal wear, bent cantilever, snapped stylus, missing stylus guard, cosmetic damage. All fine. Like for Like means the same model, an Umami Blue for an Umami Blue. Any other Hana model qualifies for Trade Up. For a cartridge from another brand, \u003ca href=\"\/pages\/contact\"\u003econtact Mike\u003c\/a\u003e and he'll work out a deal with you.\u003c\/p\u003e\n\u003ch5\u003eWhy this program exists\u003c\/h5\u003e\n\u003cp\u003eHana cartridges live a hard life. Sooner or later, something happens. This trade-in is a loyalty program for the people already running Hana cartridges. Send the old one back, get a brand-new Umami Blue at 30% off retail with the same model, or 20% off with any other Hana. Full warranty, same as buying new.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eSee our \u003ca href=\"\/policies\/terms-of-service#cartridge-exchange-program\"\u003eCartridge Trade-In Terms\u003c\/a\u003e and \u003ca href=\"\/policies\/shipping-policy#cartridge-exchange-shipping\"\u003eShipping Policy\u003c\/a\u003e for full details.\u003c\/em\u003e\u003c\/p\u003e\n\u003ch5\u003eThe Listening Room Difference\u003c\/h5\u003e\n\u003cp\u003eWe're a third-generation family business with a brick-and-mortar showroom in Chestertown, Maryland, and a reputation built on exceptional service and relentless passion for hifi. Whether you're visiting in person or ordering online, we bring decades of experience, personalized service, and honest guidance to every interaction. We don't just ship boxes. We help build systems, answer your questions like real humans, and make sure every detail of your setup is right, from the cables to the final connection. Our passion is helping you get the most out of your gear, with support that lasts well beyond the sale.\u003c\/p\u003e","brand":"HANA","offers":[{"title":"Like for Like (30% Off)","offer_id":67848465645937,"sku":"HANAUBLUE-EXCH","price":1066.89,"currency_code":"USD","in_stock":true},{"title":"Trade Up (20% Off)","offer_id":67848465678705,"sku":"HANAUBLUE-EXCH-TU","price":1219.39,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0923\/5215\/1921\/files\/hana-ub-gallery-white-bg-1000x800px_b804ce0d-6d05-403e-8a8c-f940f703c213.jpg?v=1792518233","url":"https:\/\/sliyden.store\/products\/hana-umami-blue-cartridge-exchange","provider":"sliyden.store","version":"1.0","type":"link"}